MEASURE™: Workforce KPIs for Leaders and Practitioners


Design and implement workforce KPIs using industry best practices, so recruiting, retention, learning, and performance decisions can be measured, improved, and tied to real outcomes.

Critical Challenges Facing Organizations:

  • HR dashboards track activity, but not outcome
  • Metrics aren’t aligned to business goals or operational priorities
  • Teams track too many KPIs while missing the few that actually matter
  • KPI definitions vary across teams, creating inconsistency
  • Reporting is time-consuming and still doesn’t drive action

WORKFORCE METRICS SHOULD DRIVE DECISIONS, NOT JUST REPORTING

Most organizations have plenty of workforce data, but limited clarity on what to measure, how to interpret it, and how to translate it into action. When KPIs are aligned to outcomes, leaders can identify risks earlier, invest in the right interventions, and demonstrate impact across recruiting, retention, capability, and performance.

MEASURE™: Workforce KPIs for Leaders and Practitioners is a practical, certification-based program that equips participants to select the right KPIs, define them consistently, build usable dashboards, and apply insights to real talent decisions.

WHAT PARTICIPANTS CAN EXPECT

  • MEASURE™ certification and KPI toolkit (definitions, templates, examples)
  • A practical KPI selection method aligned to organizational goals
  • Core workforce KPIs across recruiting, retention, learning, performance, and planning
  • Guidance on KPI definitions, calculation, and data integrity
  • Case-based application: interpreting KPI trends and making decisions

2026 COURSE SCHEDULE & INTEREST LIST

2026 courses will begin in late March, with additional sessions scheduled throughout the year.
Join the interest list to receive early access to course dates, enrollment details, and priority registration.

Monthly cohorts are intentionally small to allow for meaningful practice and scoring calibration.

Join the 2026 Waiting List

THE MEASURE™ WORKFORCE KPI MODEL

MEASURE™ helps practitioners move from “tracking metrics” to building KPI systems that support decisions and outcomes.

KPI Categories covered in this program:

  • Talent Acquisition KPIs
  • Engagement & Retention KPIs
  • Learning & Development KPIs
  • Performance KPIs

Participants work through real KPI definitions, calculations, interpretation, and use cases drawn from public-sector and enterprise workforce systems.

Business Benefits

  • Improves confidence and consistency in workforce-related decisions
  • Reduces reliance on overly complex or misaligned HR metrics
  • Helps leaders focus on the KPIs that actually inform action
  • Aligns workforce data with real organizational priorities

Objectives

  • Identify and distinguish high-value workforce KPIs across core talent areas
  • Define and calculate key talent management KPIs using consistent approaches
  • Interpret KPI results and trends to identify risks and opportunities
  • Apply KPI insights to workforce decisions using real-world case examples

Audience

  • HR professionals responsible for workforce measurement or reporting
  • Talent, recruiting, and retention leaders
  • L&D and workforce planning practitioners
  • Public-sector and enterprise HR teams
  • Leaders who need to interpret workforce metrics, not just build dashboards

Path to Certification

  • Join the Waiting List
    Receive early access to course dates and priority registration.
  • Attend a 3-Hour Live Virtual Certification Session
    Learn how to define, calculate, interpret, and apply workforce KPIs across talent acquisition, engagement, retention, learning, and performance.
  • Get Certified & Tools
    Earn the MEASURE™ Workforce KPIs & Outcomes certification and receive KPI definitions, calculation guidance, and use-case examples to support confident, decision-ready workforce measurement.