Performance Feedback That Motivates


Build the confidence to deliver clear, constructive feedback that reduces defensiveness, strengthens accountability, and motivates meaningful improvement, reinforced through realistic practice with People Practice Simulations™.

Designed for HR professionals, managers, and leaders who need to address performance concerns but have never received meaningful practice delivering feedback when the conversation becomes difficult.

Critical Challenges Facing Leaders:

  • Delaying feedback until a problem becomes more difficult to address
  • Softening the message so much that the employee misses the concern
  • Triggering defensiveness, withdrawal, or debate
  • Focusing on what went wrong without creating a clear path forward
  • Struggling to respond when an employee minimizes, disputes, or redirects the feedback

EFFECTIVE FEEDBACK SHOULD IMPROVE PERFORMANCE, NOT JUST DOCUMENT IT

Performance Feedback That Motivates is a practice-driven course focused on helping leaders deliver feedback that is clear, respectful, and actionable.

The course moves beyond scripts and theory. Participants observe, evaluate, and practice realistic feedback conversations using human-led avatar simulations, including how to respond when an employee becomes defensive or does not initially recognize the concern.

WHAT PARTICIPANTS CAN EXPECT

  • Motivating Feedback Conversation Planner for preparing, delivering, and following up on performance feedback
  • Behavior-based feedback framework for communicating performance concerns clearly and objectively
  • Practical response strategies for navigating defensiveness, disagreement, and resistance
  • Live People Practice Simulation™ for observing and practicing realistic feedback conversations
  • Expert-facilitated feedback and debrief to strengthen judgment, confidence, and workplace application

Upcoming Live Cohorts

Date Time Availability Price Enrollment
Tue, Oct 27, 2026 9:00–11:30 AM CT 15 seats $395
Tue, Dec 1, 2026 9:00–11:30 AM CT 15 seats $395
Tue, Jan 26, 2027 9:00–11:30 AM CT 15 seats $395

Group Enrollment: 5+ seats receive 15% off—$336 per person.


Request Group Pricing →

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  • Address performance concerns earlier
  • Improve clarity and accountability
  • Reduce feedback avoidance
  • Strengthen leader consistency
  • Support meaningful improvement
  • Identify common barriers that undermine effective feedback
  • Define performance concerns using clear, behavior-based language
  • Demonstrate strategies for navigating defensiveness and disagreement
  • Apply a structured approach to expectations, next steps, and follow-up
  • HR and employee-relations professionals
  • Supervisors and people managers
  • New and emerging leaders
  • Anyone responsible for performance feedback
  • Select a Live Course Date
    Choose an available session and complete your enrollment.
  • Attend a 2.5-Hour Live Virtual Course
    Learn practical feedback strategies, observe or participate in a People Practice Simulation™, and contribute to the facilitated debrief.
  • Leave With Practical Tools
    Receive the Motivating Feedback Conversation Planner and a certificate of completion to support future feedback conversations.